Researchers say critical flaws enable malicious actors to hijack smartphone accounts through SIM swap attacks.

A significant security vulnerability affecting embedded Subscriber Identity Module (eSIM) technology has come to light, placing millions of mobile devices at risk of espionage and unauthorized account access. Security researchers have identified critical flaws in the provisioning and management of eSIMs, which could allow malicious actors to intercept communications, perform SIM swap attacks, and gain control over user accounts.

Understanding the eSIM Vulnerability

eSIMs represent a technological leap from traditional physical SIM cards by being embedded directly into devices and remotely programmable by mobile carriers. While this offers greater convenience and flexibility for consumers, it also introduces new security challenges.

The core of the vulnerability lies in the remote provisioning process. Attackers can exploit weaknesses in carrier identity verification procedures, often leveraging personal information obtained from data breaches or social engineering. By impersonating a victim, a threat actor can convince a mobile carrier to transfer the victim’s phone number to a new eSIM profile controlled by the attacker.

Potential Consequences

The ramifications of such an attack are severe:

  • Surveillance and Data Theft: Attackers can intercept calls, text messages, and two-factor authentication (2FA) codes, enabling them to spy on victims and steal sensitive information.
  • Account Takeovers: With control over a victim’s phone number, attackers can bypass SMS-based security measures to access banking, email, and social media accounts.
  • Financial Losses: Documented cases have shown attackers using eSIM swaps to drain victims’ bank accounts and intercept critical security notifications.

Why eSIMs Are at Risk

Unlike traditional SIM swaps, which require physical access to a new SIM card, eSIM attacks can be executed remotely and at scale. The convenience of remote provisioning, combined with insufficient carrier verification protocols, makes it easier for attackers to hijack numbers without direct interaction with the device or carrier staff.

Recommendations for Enhanced Security

To address these vulnerabilities, both carriers and consumers must take proactive steps:

  • Stronger Carrier Verification: Mobile providers should implement robust identity verification processes and introduce mandatory delays or alerts for SIM transfer requests.
  • User Best Practices: Consumers are advised to secure their carrier accounts with unique, complex passwords and enable additional security features, such as PINs or biometric authentication, where available.
  • Move Beyond SMS 2FA: Security experts recommend adopting app-based authenticators or biometric methods for two-factor authentication, as these are less susceptible to SIM-related attacks.
  • Comprehensive Audit Trails: Carriers should maintain detailed logs of eSIM provisioning and profile changes to facilitate rapid detection and response to unauthorized activities.

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